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Cam XI

Privacy policy

PRIVACY POLICY (Cam XI)


Effective Date: July 4, 2026


This Privacy Policy describes how Cam XI (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our online store or interact with us.


We are based in Nova Scotia, Canada, and comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).


By using this Store, you agree to the practices described below.




1. Information We Collect


We may collect the following types of information:


1.1 Information you provide directly



  • Name

  • Email address

  • Shipping and billing address

  • Payment information (processed securely by third-party providers; we do not store full card details)

  • Order history

  • Customer support messages


1.2 Information collected automatically


When you visit the Store, certain data may be collected automatically, including:



  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Referring website


This helps us improve performance and user experience.




2. How We Use Your Information


We use your information to:



  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Prevent fraud or unauthorized transactions

  • Improve our Store and product offerings

  • Send optional marketing emails (only if you opt in or where legally permitted)




3. Payment Processing


Payments are handled by third-party payment processors (such as Stripe, PayPal, or Big Cartel-supported providers).


These providers have their own privacy policies. We do not store complete credit card or banking details on our servers.




4. Cookies & Tracking Technologies


We may use cookies or similar technologies to:



  • Keep the site functioning properly

  • Remember preferences

  • Analyze traffic and usage patterns


You may disable cookies in your browser settings, but some features of the Store may not function properly.




5. Sharing of Information


We do not sell your personal information.


We may share information only with:



  • Payment processors (for transactions)

  • Shipping carriers (to deliver orders)

  • Service providers that help operate the Store

  • Legal authorities if required by law




6. Data Retention


We retain personal information only as long as necessary to:



  • fulfill orders

  • comply with legal obligations

  • resolve disputes

  • enforce our agreements




7. Data Security


We take reasonable steps to protect your information, but no method of transmission over the internet is 100% secure.


You acknowledge that you provide information at your own risk.




8. Your Rights (Canada / PIPEDA)


Depending on your location, you may have rights to:



  • access your personal information

  • request corrections

  • request deletion (subject to legal and operational requirements)

  • withdraw consent for marketing communications


To exercise these rights, contact us using the email listed on our Store.




9. Third-Party Services


Our Store relies on third-party platforms such as:



  • Big Cartel (store hosting)

  • Payment processors

  • Shipping carriers


These services have their own privacy policies, which govern how they handle your data.




10. International Users


If you access the Store from outside Canada, you acknowledge that your information may be processed in Canada or other jurisdictions where our service providers operate.




11. Children’s Privacy


Our Store is not intended for children under the age of majority in their jurisdiction.


We do not knowingly collect personal information from minors.




12. Changes to This Policy


We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.